Troubleshooting

How do I report inappropriate content?

Written by Wojtek Jodel
Updated over a week ago

How do I report issues or request support during a drawing session?

Written by Wojtek Jodel
Updated over a week ago

Saving browser performance report

Detailed instruction on how to capture and download performance report which helps to investigate Magma issues happening in your browser

Written by Wojtek Jodel
Updated over a week ago

How can I find/change keyboard shortcuts?

Written by Wojtek Jodel
Updated over a week ago

I am trying to join, but seeing "Users limit reached" message

Written by Wojtek Jodel
Updated over a week ago

I can't click anything / app is not responsive

Written by Wojtek Jodel
Updated over a week ago

I'm experiencing lag when drawing

Written by Wojtek Jodel
Updated over a week ago

I can't draw inside the app

Written by Wojtek Jodel
Updated over a week ago

Which browser should I use?

Written by Wojtek Jodel
Updated over a week ago

Pressure sensitivity on my tablet is not working - what to do?

Written by Wojtek Jodel
Updated over a week ago

My screen is glitching when drawing in Magma

Learn what to do if you keep experiencing visual issues when working in Magma

Written by Wojtek Jodel
Updated over a week ago

Where can I find layers in Magma?

What should you do if you can't find layers in your Magma user interface?

Written by Wojtek Jodel
Updated over a week ago