In some cases, our support team might ask you to provide browser performance report, which makes it possible to investigate issues with the application. Here's how to do it in Google Chrome:
In order to record performance trace first open developer tools from here:
Next, go to performance tab:
Press record button:
Perform a few seconds of drawing and then press "Stop" button:
Finally, use "Save profile" button to save the report:
Once you download the report, you can forward it to our support team as suggested.