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My screen is glitching when drawing in Magma

Learn what to do if you keep experiencing visual issues when working in Magma

Written by Wojtek Jodel

In most cases, glitching or visual artifacts appearing on the screen in Magma are not caused by Magma itself, but rather by issues or bugs in the code of either the browser, or graphics card drivers used by your device.

First make sure you're using recommended browser that is up-to-date.

Try using a different browser. For example, if you are experiencing glitches in Chrome, try use Firefox instead.

Previously, we had the option to disable graphics acceleration, but we recently removed support for CPU rendering: https://help.magma.com/en/articles/8922956-hardware-acceleration-gpu-cpu

Additionally please send us an email to [email protected] with following information:

  • Your magma email or username

  • Information about your devices: name, operating system, manufacturer, model (both computer as well as drawing tablet if you're using any)

  • Screenshot or video recording presenting the issue

  • Link to the canvas where the issue had happened

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