Individual plans
Blaze Plan (former "Pro")
In order to cancel your Blaze plan:
Go to your account billing settings
Click "Cancel" button in the "Current plan" section
Click "Cancel subscription" in the confirmation modal
Optionally, select cancellation reason
That's it! Your subscription has been cancelled and there will be no further charges, but you can continue using it until end of current billing period.
If you change your mind and wish to resume your subscription, or upgrade again in the future, you can navigate back to the billing section and click "Resume" or "Upgrade" button accordingly.
Note: In some cases your might get your Blaze superpowers as a part of a team or community subscription, in which case you might see the following message in the billing section instead:
In this case you're not being billed for this plan directly. If you have active team subscription, you can see how to cancel it in a "Team plans" section below.
Team plans
Professional Plan
In oder to cancel your Professional plan:
Switch to your artspace, click the name in the top left corner to bring up the dropdown menu, and select "Settings"
Open "Billing" section
Click "Cancel" button in the "Current plan" section:
Confirm cancellation:
Optionally, select cancellation reason
That's it! Your subscription has been cancelled and there will be no further charges, but you can continue using it until end of current billing period.
If you change your mind and wish to resume your subscription, or upgrade again in the future, you can navigate back to the billing section and click "Resume" or "Upgrade" button accordingly.
Note: If your artspace is on a custom plan, you might see the following message in the billing section instead:
In that case please contact us directly to cancel the plan.
Enterprise Plan
In order to cancel your Enterprise plan please contact our sales department directly at [email protected].